Refund Policy

Refund Policy For Credit Card Payments Made By Our Clients

Effective July 1, 2020

We do not sell any goods or merchandise on our Website nor do we invoice for services before such services are actually rendered.  We invoice our supplemental staffing and managed service provider (MSP) clients on a weekly basis for services rendered in the preceding workweek.  The amount of each invoice is calculated in accordance with the payment terms of the applicable client contract and is based on actual hours worked by our assigned employees and our subcontractors’ assigned employees at a client facility.  These hours are reconciled against contemporaneously maintained timesheets or time records provided by our clients.  In addition to the charges for hours worked by assigned employees, our client contracts provide for the imposition of interest charges if invoices are not paid within the time parameters established in those contracts.

In the event a client pays an invoice which is subsequently determined to contain an arithmetic error in the calculation of the amount due or the erroneous imposition of interest charges, we will issue a refund for the amount of the overpayment, if any.  Any claims for refunds must be made within sixty (60) days of the date payment is made.