In order to support the varied functions of your custom system, we offer comprehensive support for system clients. Users with system logins have access to our user-friendly ticketing system and online chat support, our database of support questions and quick tips, and our virtual library of training and support videos.
Each member of our support team has a passion for technology and customer service, as well as the healthcare expertise to back it all up. Our support team members have been trained not only on our systems, but on healthcare compliance and staffing, and are put through a training period when they onboard that covers those topics in-depth. Our support team has had hands-on credentialing and scheduling experience during their training period that gives them the full picture of the client experience, and are positioned to help you with any questions in any area of the system.
Please use the form below to submit your question or comment. If you are experiencing a problem on a specific web page, please upload a screenshot of that page if possible. A support ticket will be created and you will receive an e-mail copy of your request. A support person will follow-up with you within one business day (usually sooner).
If you have a system-related question, please feel free to use our support form to the left. A support team member will be in touch with you promptly to help you with any questions. If you have a sales, service, or non-system question, please reach out to our consulting team on our Contact Us page.